Frequently Asked Questions

TapConnect is an AI-powered digital business card platform that uses NFC technology. Simply tap your TapConnect card on any smartphone to instantly share your contact information, social media links, and professional profile. No app required!

NFC (Near Field Communication) allows your card to communicate with smartphones when tapped or held close. The phone will automatically open your TapConnect profile in a browser - no app download needed. Works with all modern smartphones (iPhone XS and newer, most Android phones).

The ₱899 package includes a premium NFC business card, lifetime profile access, unlimited link additions, custom username, analytics dashboard, no watermark, and free profile updates. This is a one-time payment with no recurring fees.

Scan the QR code on your card or visit the activation link provided. Enter your activation code (found on the card), create your account, and complete your profile. Your card will be activated instantly and ready to share!

Yes! You can update your profile anytime through your dashboard. Changes to your name, title, bio, photo, links, and contact information are reflected immediately. Premium users get unlimited updates.

Your profile remains accessible online through your unique URL (tapconnect.ph/yourname). You can share this link manually while waiting for a replacement card. Contact support to order a new card linked to your existing profile.

No monthly fees! Choose the ₱899 one-time payment for lifetime access, or the flexible ₱49/month subscription. Both plans include all features - the choice is yours based on preference.

Yes! Add links to your portfolio, calendar, social media, website, or any URL. Premium users get unlimited custom links. Free tier users can add up to 3 links.

Absolutely. We use industry-standard encryption for all data. Your profile visibility is in your control - you choose what information to display publicly. Payment processing is handled securely through trusted providers.

TapConnect works with iPhone XS and newer (iOS 13+) and most Android phones with NFC capability (Android 5.0+). The QR code on your card works with any smartphone camera as a backup option.

Yes! We offer business packages for teams. Each team member gets their own card and profile with consistent branding. Contact us for bulk pricing and custom solutions for your organization.

Premium users can access analytics from the dashboard. View profile views, link clicks, geographic data of visitors, and engagement trends. Track how your networking efforts are performing.

Premium users can choose a custom username (e.g., tapconnect.ph/yourname). Free tier users receive a unique identifier. Upgrade anytime to get your preferred username.

No problem! They'll simply see your professional profile. There's no risk of accidental purchases, subscriptions, or data theft. They can only view the information you choose to share publicly.

Reach us at support@tapconnect.ph or through the contact form on our website. We typically respond within 24 hours. Check our Help Center for instant answers to common questions.